Expand your pool of employees by eliminating the communication gap.
Improve your promotion record by cross-training employees in several areas.
Increase your employees' confidence as they use English words and interact with others in their work environment.
Bolster your own confidence with the knowledge that you are communicating with the correct Spanish words and the correct pronunciation.
Here's what others are saying ...
Mr. Jeff Schuld, GCS
- Hillcrest Golf Club, Sun City West, AZ
"Both guides are very helpful. 80% of our crew is Spanish-speaking and have found hope for the
communication gap. It has really simplified the Spanish language and taken away the intimidation of feeling like you're saying the wrong thing at times — and with Spanish, that's always possible. One major
improvement I have noticed is that my crew has really put forth the effort to attempt English, and they encourage me and my assistants to attempt more Spanish."
Mr. Bill Harvey, Hospitality Executive
"In my twenty-five years as a hospitality operations manager, I have never been able to overcome the language difficulties with staff members who spoke only Spanish — until now. I have been in charge of
housekeeping, laundry, golf courses, and all types and sizes of kitchens and restaurants. Communication Guide handbooks work in every department. I have reviewed all of these handbooks and each one
includes the words and phrases I need to communicate on the job.
"In today's economy we must compete for both customers and employees. Expanding recruiting efforts
to include the Hispanic community is essential. Communication Guide handbooks are the best tools available to bridge the communication gap."
Mr. Randy Gai, Supt. - Claremont Country Club, Oakland, CA
"This is a great tool for few dollars. It is even handy to leave short notes. It bridges the gap."
Mr. Steve Van Acker, Supt. - Crystal Lake Country Club, Crystal Lake, IL
"Another great tool to benefit the Superintendent and his/her employees/staff. The pocket size is great."
Be sure to order both English-Spanish & Spanish-English
to encourage two-way communication!
