Now Available ... • The Latest Edition • Hundreds of New Entries! Communication Guides ... •  Completely portable •  Laminated for durability ... •  Or new heavy card stock version •  Instant use •  Phonetically spelled Revised Editions ... •  Hundreds of additional entries •  See sample pages below Did You Know ... ? In Spanish, the letter "e" is ALWAYS pronounced "ay" as in DAY and the letter "i" is ALWAYS pronounced "ee" as in KEEP ... no exceptions!

HOUSEKEEPING MANAGERS
COMMUNICATION GUIDE
English to Spanish or Spanish to English
Your choice of desk size or handy pocket size

BEST BUY: Heavy card stock
ALSO AVAILABLE: Laminated for extra durability

CLICK HERE to order

LAUNDRY MANAGERS
COMMUNICATION GUIDE
English to Spanish or Spanish to English
Your choice of desk size or handy pocket size

BEST BUY: Heavy card stock
ALSO AVAILABLE: Laminated for extra durability

CLICK HERE to order

Communicate instantly and with confidence.

Showing your willingness to attempt Spanish will encourage your employees to attempt English.

Learning English words will make your employees more confident and friendly towards guests. A great tool for increased guest satisfaction!

The handy pocket size is great for when you are up on the floors or out on the property.

Here's what others are saying ...

Mr. Jeff Schuld, GCS - Hillcrest Golf Club, Sun City West, AZ
"Both guides are very helpful. 80% of our crew is Spanish-speaking and have found hope for the communication gap. It has really simplified the Spanish language and taken away the intimidation of feeling like you're saying the wrong thing at times — and with Spanish, that's always possible. One major improvement I have noticed is that my crew has really put forth the effort to attempt English, and they encourage me and my assistants to attempt more Spanish."

Mr. Bill Harvey, Hospitality Executive
"In my twenty-five years as a hospitality operations manager, I have never been able to overcome the language difficulties with staff members who spoke only Spanish — until now. I have been in charge of housekeeping, laundry, golf courses, and all types and sizes of kitchens and restaurants. Communication Guide handbooks work in every department. I have reviewed all of these handbooks and each one includes the words and phrases I need to communicate on the job.

"In today's economy we must compete for both customers and employees. Expanding recruiting efforts to include the Hispanic community is essential. Communication Guide handbooks are the best tools available to bridge the communication gap."

Mr. Randy Gai, Supt. - Claremont Country Club, Oakland, CA
"This is a great tool for few dollars. It is even handy to leave short notes. It bridges the gap."

Mr. Steve Van Acker, Supt. - Crystal Lake Country Club, Crystal Lake, IL
"Another great tool to benefit the Superintendent and his/her employees/staff. The pocket size is great."
 

Be sure to order both English-Spanish & Spanish-English
to encourage two-way communication!

COMMUNICATION GUIDE
4718 Lee Avenue • Downers Grove, IL 60515-3319
Email: info@CommunicationGuide.net  Web Site: www.CommunicationGuide.net

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